Aligned with KEDA Industrial Group's strategy of Globalization, Servitization, Digitalization, and Youngization, the strides towards globalization by KEDA entail the relentless efforts of countless KEDA individuals, driven by dreams and missions, marching forward with unwavering determination.
Among these endeavors, "Servitization" stands out as a crucial component, highlighting the commitment to providing dedicated services to maximize value for customers.
KEDA Stone Machinery has earned the trust of both new and old customers worldwide through its exceptional machinery, impeccable technical prowess, comprehensive service offerings, and stellar reputation.
Celebrating the departure of the old year in the midst of winter's chill, the company gather momentum eagerly anticipating the arrival of spring. The Spring Festival stands as the most grand and distinctive traditional festival in Chinese folklore, symbolizing millennia of cultural heritage.
As the year draws to a close, people from around the world embark on journeys homeward, eagerly yearning to reunite with family and partake in the festive cheer. However, there is also a commendable and honorable group of KEDA members who embody the ethos of "prioritizing the collective over the individual." They steadfastly maintain their positions and strive to provide customers with optimal and timely service. For example:
▲ (Second from the left in the image) He is currently engaged in solo operations in Phu Tho Province, Vietnam, assisting in the installation of the quartz calibrating and polishing line.
▲ He is tirelessly racing against the clock in Yen Bai Province, Vietnam, upholding the spirit of continuous combat, battling for twenty days to ensure the timely delivery of the quartz calibrating and polishing line.
▲ They are currently dedicating all their efforts in Hai Duong Province, Vietnam, accelerating the pace of construction to ensure progress in the quartz pressing line.
Mr. Jiachuan Zhu, a service engineer from the Stone Machinery Customer Service Department, stationed on a project in the United States, steadfastly remains at his post to conduct post-debugging of the complete calibrating and polishing line, alongside the installation of the multi-section smart swing polishing machine. He is deeply committed to ensuring the smooth operation of the production process for our customers.
Since joining the KEDA Stone Machinery family in 2005, Mr ZHU has amassed nearly 20 years of service experience, consistently demonstrating dedication and unity with colleagues throughout his tenure. His unwavering commitment, combined with a strong sense of responsibility and accountability, sets the standard for excellence in service within KEDA Stone Machinery.
Meanwhile, in the northern region of Africa, the automatic resin filling line project in Algeria is progressing vigorously. Stone Machinery service engineers Mr. Xincai LIU and Mr. Qiang LEI persistently remain at the forefront, ensuring the project progresses smoothly.
They tirelessly communicate with the local service team, promptly report project updates, and work diligently day and night. Through their concerted efforts, the production equipment swiftly comes together, ensuring the project progresses as scheduled.
In order to explore new markets, define market directions, and achieve glory, sales engineer Mr. Niance ZENG bravely remains in Brazil. He meticulously gathers firsthand information on the region, conducts in-depth market research, and extensively collects customer data.
Guided by professionalism and the goal of creating value for customers, he maintains harmonious communication, dedicating his wisdom and strength to further elevate the performance of the stone machinery industry.
▲ Business personnel at a customer's factory in Brazil, discussing technical solutions.
Though their roles may appear ordinary, their unwavering dedication shines brightly, honoring each and every "admirable and respectable KEDA member" with remarkable brilliance.
2024.02.28
科达石材机械
